Terms of service
Last updated: July 15, 2025
Welcome to CLOTHESVY! Please read these Terms and Conditions (“Terms”) carefully before using www.clothesvy.com (the “Site”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
About Us
CLOTHESVY is owned and operated by MCCOMPANY LTD, registered in England & Wales (Company No. 16166428). We sell men’s linen shirts, women’s blouses, and seasonal clothing exclusively within USA.
Website: www.clothesvy.com
Email: support@clothesvy.com
Eligibility
You must be at least 18 years old to use this Site or have parental consent.
Products & Orders
- Product descriptions and prices may change without notice.
- We do not guarantee product availability. If we cancel an item, we will notify you and issue a refund.
- We reserve the right to limit quantities.
Pricing & Payments
- All prices are in USD ($).
- You agree to provide current, complete, and accurate purchase and account information.
Taxes
You are responsible for any sales taxes, duties, or similar charges as required by law in your shipping jurisdiction.
Promotions & Discount Codes
- Promotional offers are valid only as described.
- We reserve the right to modify or withdraw promotions at any time.
- Discount codes cannot be combined unless stated otherwise.
Shipping Policy
- We ship to customers in the United States only.
- Handling time: 1–2 business days (Monday to Friday).
- Cut-off time: 2:00 PM (GMT-05:00) Eastern Standard Time (New York).
- Carriers: USPS, UPS, FedEx (USA).
- Delivery times vary based on location and shipping method.
- Please see our full Shipping Policy for details.
Delivery
- Standard Shipping: Standard delivery usually takes 3–17 business days after dispatch.
- Express Shipping: Standard delivery typically takes 2-11 business days after dispatch.
- Delays may occur during peak periods, holidays, or due to external factors (weather, customs, etc.).
- You will receive tracking information once your order is dispatched.
- If your order is delayed beyond 20 business days, please contact us.
Returns & Refunds
- Returns are accepted within 30 business days (Mon–Fri) of delivery for unused, unworn items with original tags.
- Return shipping labels are provided free of charge if approved.
- Refunds are processed within 10 business days (Mon–Fri) after inspection.
- For full details, see our Return & Refund Policy.
Order Changes & Cancellations
- If you need to cancel, contact us immediately. We cannot guarantee cancellation once an order is processed.
- We reserve the right to cancel orders for suspected fraud or policy violations.
Intellectual Property
All content (logos, images, designs, text) is owned by CLOTHESVY or licensed to us. You may not copy, modify, distribute, or use any part of this Site without written permission.
User Content
By submitting reviews or other content, you:
- Grant us a non-exclusive, royalty-free, perpetual right to use, modify, and display it.
- Confirm your content does not infringe on third-party rights or break any laws.
Prohibited Uses
You may not use our Site for:
- Illegal purposes or unlawful activity.
- Violating any local, state, or federal regulations.
- Hacking, phishing, or spreading malware.
- Infringing on our or others’ intellectual property.
- Harassment, abuse, or threatening behavior.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, pandemics, war, or government restrictions.
Dispute Resolution
These Terms are governed by U.S. law and the laws of England & Wales.
Disputes will first be attempted to be resolved through informal negotiation.
If unresolved, disputes will be submitted to binding arbitration or small claims court, as permitted by law.
Third-Party Links
Our Site may link to other websites. We are not responsible for the content or privacy practices of third parties.
Severability
If any part of these Terms is found invalid or unenforceable, the remaining sections will still apply in full force.
Entire Agreement
These Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy, form the entire agreement between you and CLOTHESVY regarding your use of the Site.
Changes to Terms
We may update these Terms at any time. Any changes will be posted on this page with an updated date.
Contact Us
- Company Name: MCCOMPANY LTD trading as CLOTHESVY
- Registered in: England & Wales
- Company Number: 16166428
- Registered Address (Head Office):
- Warehouse / Returns Address (not a customer service office):
- Customer Support Email:
-
Customer Support Phone:
- 📞 USA: +1 818 278 1355
- 📞 UK: +44 7429 917233
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Business Hours (Support Team):=
- Mon – Fri: 9 AM – 6 PM (GMT / UK Time)
- Sat – Sun: Closed
- Mon – Fri: 9 AM – 6 PM (GMT / UK Time)
👉 Note: US calls are answered during overlapping hours.